Enquiry collection and routing
Define what matters to your audience and business.
SERVICE / BUSINESS AUTOMATION
Let the repeatable work flow.
We plan and build automation around specific business tasks, such as routing enquiries, preparing follow-ups and connecting information between tools. Your team should know what runs automatically and when someone needs to step in.
Clear scope. Working progress. A considered handover.
k/EXPERIENCE / 04
New enquiry received
Route to the right person
Prepare a follow-up
01Trigger02Connect03Follow up
ILLUSTRATIVE SERVICE CONCEPT01 / THE DELIVERABLES
What we can build
around your business.
Choose what you need. We turn it into an agreed scope before development begins.
Appointment reminder workflows
Build a consistent experience around the agreed scope.
Follow-up and notification integrations
Make the important tasks easy to find and complete.
Connections between supported business platforms
Prepare the details for a practical handover.
02 / OUR APPROACH
Thought through.
Built together.
We identify the trigger, information needed and intended outcome for each workflow. We then check the available APIs, account permissions, message policies and service costs. The agreed flow includes handling failed steps and situations requiring human review.
- 01
Define the brief
Your audience, goals and essential requirements.
- 02
Build & review
Working progress with room for focused feedback.
- 03
Prepare the handover
Check the agreed flows and explain how to manage them.
03 / SEE THE WORK
Try an enquiry workflow
Run our browser-only simulator to explore lead routing, team notification, failure handling and a follow-up draft for human review. No real messages are sent.
Try the automation demo ↗LET’S DEFINE YOUR NEXT STEP
What would make your
business work better?
Tell us where you are now and what you want to achieve. We’ll agree the deliverables and price before work begins.
USEFUL ANSWERS
Before we start.
What business tasks can you automate?
We can connect enquiries, notifications, reminders and follow-ups using the tools your business already uses. Each integration depends on available APIs, permissions and provider costs.
Does your automation demo send real messages?
No. The enquiry workflow demo is a browser simulation with success and failure paths. A production integration requires separately configured accounts and server-side processing.